Avion Knowledge Base
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  • 👋Introduction
  • 👉Getting started
    • What is Avion?
    • Define your product backbone
    • Scoping and prioritizing your product
    • Creating your release plan
    • Aligning the team
    • Integrating with backlog tools
  • Docs
    • 👏Core concepts
      • Projects
        • Project team
        • Migrating to projects
      • Organizations
        • Invite a member
        • Remove a member
        • Roles
        • Transfer ownership
        • Configure your path
        • Delete your organization
    • 🚀Story map
      • Story map anatomy
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      • Stories
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      • Search and filter
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      • Workflow
      • Importing data
        • Import from Excel
          • XLSX import template
        • Import from StoriesOnBoard
      • Exporting data
        • Export to PDF
        • Export to image
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        • Export to Excel
      • Rich text editor
        • Keyboard shortcuts
        • Known limitations
      • Keyboard shortcuts
      • Tips
    • 🤝Integrations
      • Backlog tools
        • Set up an integration
          • Authentication
          • Project / board selection
          • Backbone syncing
          • Map story states
          • Additional syncing options
          • Importing data
        • Sync data
          • Pushing
          • Importing
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        • Configuration
        • Pause an integration
        • Re-authenticate
        • Remove an integration
        • Maintenance
          • Removing stale webhooks
        • FAQs and troubleshooting
        • Services
          • Jira Cloud
            • Features
            • Set up
            • Permissions required
            • Mapping options
              • Mapping fix versions
            • Epics ~ our thoughts
            • Additional data syncing
              • Mapping custom fields
                • Company-managed projects
                • Team-managed projects
            • Migrating to epic hierarchies
            • Import using JQL
            • FAQs and troubleshooting
              • Required fields
              • Verify webhooks
              • JQL import issues
              • Workflow issues
              • Ghost cards (cards with a dashed border)
              • Limitations
              • Jira Cloud or Jira Server
          • Jira Data Center (Server)
            • Features
            • Set up
              • Creating an application link
            • Permissions required
            • Mapping options
            • Additional data syncing
              • Mapping custom fields
            • Import using JQL
            • FAQs and troubleshooting
              • Required fields
              • Ghost cards (card with a dashed border)
              • Jira Cloud or Jira Server
              • JQL import issues
          • Azure DevOps
            • Features
            • Set up
            • Permissions required
            • Import using WIQL
            • FAQs and troubleshooting
              • Verify webhooks
              • No Azure DevOps accounts were found for your user
              • Problems communicating with Azure DevOps
              • Work items couldn't be imported
              • Show epics in Azure DevOps backlog
              • Import limits
          • Trello
            • Features
            • Set up
            • FAQs and troubleshooting
          • GitHub
            • Features
            • Set up
            • Permissions required
            • FAQs and troubleshooting
              • What types of GitHub Projects are supported?
          • Linear
            • Features
            • Set up
            • Permissions required
            • FAQs and troubleshooting
      • Notifications
        • Slack
          • Set up
          • Configure notification settings
          • Remove Slack
      • Design tools and media
        • Figma
        • Adobe XD
        • Axure
        • Framer X
        • Invision Web & Studio
        • YouTube & Vimeo
      • Embed Avion
        • Confluence
        • Confluence Server
        • Notion
        • Coda
    • 🔒Security
      • Single Sign-On (SSO)
        • Setup & Configure SSO
        • Azure AD
        • Google Workspace
        • Okta
        • OpenID Connect
      • Two-factor authentication (2FA)
    • ❓FAQs
      • Attachment file types
    • 💳Billing
      • Plans and pricing
      • Legacy plans
      • Free trials
      • Billing and payments
      • Change your plan
      • Cancel your plan
      • Refunds
      • Startup, student and educational discount
  • Story Mapping Guides
    • How To Story Map — A Simple Example
    • Advantages of Story Mapping
    • A Recommended Workflow
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On this page
  1. Docs
  2. Integrations
  3. Backlog tools
  4. Services
  5. Jira Data Center (Server)
  6. FAQs and troubleshooting

Jira Cloud or Jira Server

If you are unsure as to whether your team or company is using Jira Cloud or Server, the first thing to check is the URL. If your Jira URL contains atlassian.net, you are likely using Jira Cloud.

If your company has very strict sucurity requirements and getting sign-off for new software requires IT sign-off, then you are likely using Jira Server.

If you are still unsure, please speak to an IT support administrator at your company or reach out to us via support@avion.io.

Last updated 2 years ago

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