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Permissions required

To integrate with Jira Cloud, you will need Jira Administrator and Project Administrator permissions. This guide will explain how to add both of these permissions to a user from the Jira Cloud interface.

Making a user a Jira Administrator

Head to https://admin.atlassian.com, locate your organization and click Manage users
Find the user under the user list and click Show details
Ensure the user has their roles setup as follows — particularly the Roles and the Groups sections:

Making a user a Project Administrator

Whilst viewing your project, click Project settings from the left-hand side navigation
Click People from the left-hand side navigation
Click Add people, find the relevant user and assign to them the Administrators role
Verify your changes in the users list
Last modified 1yr ago