Permissions required

To integrate with Jira Cloud, you will need Jira Administrator and Project Administrator permissions. This guide will explain how to add both of these permissions to a user from the Jira Cloud interface.

Making a user a Jira Administrator

Head to, locate your organization and click Manage users

Find the user under the user list and click Show details

Ensure the user has their roles setup as follows — particularly the Roles and the Groups sections:

Making a user a Project Administrator

Whilst viewing your project, click Project settings from the left-hand side navigation

Click People from the left-hand side navigation

Click Add people, find the relevant user and assign to them the Administrators role

Verify your changes in the users list

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