You can manage your payment methods and update your details from within Avion — just head to your team dashboard and click on Plans & Billing in the left-hand side navigation.
Yes. You can add multiple payment methods to your account. From these, you can set a primary card, which is used as your main card for any upcoming payments, and also a backup card in case there are any problems.
We give all active subscriptions a one-week grace period to resolve any payment issues. If your payment method fails, you will be notified via email and we will reattempt the same charge at various times during your grace period.
If we cannot successfully take payment after the 7th day, your subscription will be cancelled and access to your user story maps will be restricted. This can be easily resolved by adding a new payment method and reactivating your subscription.
We support the following card types:
We will open this up to support other cards and other payment providers, such as PayPal, in the future.
For annual subscriptions, we also offer the ability to pay via a wire transfer. Please get in touch if you are interested in setting up annual invoices for this.